BDMS Business Overview

President’s Message

Bangkok Dusit Medical Services PLC operates comprehensive healthcare services including private hospitals and other healthcare-related businesses in Thailand and abroad. Becoming the leader in healthcare excellence accredited under international standards as an innovative organization is our vision. Our talented professionals are committed to create value and ensure utmost customer satisfaction according to the corporate governance and sustainability development covering the society, community and environment.

Striving toward sustainable development, BDMS focuses on sustainability risk assessment in healthcare businesses in the present and future, particularly organizational management during the COVID-19. BDMS appoints the Boards of Executives at the organizational level to drive sustainability. In recognition of this commitment, BDMS was listed on Thailand Sustainability Investment (THSI) and selected as a member of the SET THSI Index (SETTHSI) by the Stock Exchange of Thailand.

Economically, BDMS currently operates 49 hospitals and other businesses related to healthcare with more than 30,000 employees in total. The patient capacity is approximately 8,600 beds and 30,500 outpatients per day. In reverence of the service quality management, BDMS hospitals were accredited under both local and international standards such as Joint Commission International (JCI), Commission on Accreditation of Medical, Transport Systems (CAMTS) and Hospital Accreditation (HA). Moreover, according to the Personal Data Protection Act (B.E. 2562) 2019, the Company ensures its readiness to achieve Smart Hospital in collaboration with the leading innovative organizations and Startup companies worldwide.

For environment perspective, BDMS organizes training in line with the “BDMS Earth Healthcare” and appoints Miss Poramaporn Prasarttong-Osoth, M.D. President the Environment of Care Committee (ECC) to launch environmental initiatives in the subsidiaries to maximize resource consumption and ensure participation in a campaign that helps reduce climate change called Care the Bear held by the Stock Exchange of Thailand.

For society and communities, BDMS fosters initiatives supporting the healthcare services to those vulnerable and underprivileged as well as training for the good health and wellbeing of the communities. Besides, BDMS launches commercial initiatives for the customers to engage in helping society through corporate businesses. With regards to human capital development, BDMS provides the training to develop both clinical and nonclinical employees on occupational health and safety using online methods in line with the social distancing principles. The Company appoints the Environment of Care Committee (ECC) to be the representatives of all employees in promoting good health and safety.

Lastly, BDMS determines to develop and expand sustainable operations worldwide. This could not have been possible without the help of all stakeholders, including shareholders, medical professionals, employees, customers and all relevant parties, for their support and collaboration to bring about the sustainable growth of the Company with the society.

Vision

Bangkok Dusit Medical Services Public Company Limited’s vision is to become a leading tertiary healthcare service provider in Thailand. With the determination to treat the patients with high international standards together with cutting-edge medical technology, BDMS builds a team of ethical and efficient medical personnel to provide safe and successful treatment to all patients.

About BDMS

Bangkok Dusit Medical Services Public Company Limited has been listing on The Stock Exchange of Thailand under the symbol “BDMS” and is regarded as a healthcare service provider including private hospitals and other healthcare - related businesses in Thailand and abroad. BDMS headquarter is located at 2 Soi Soonvijai 7, New Phetchaburi Road, Bang Kapi, Bangkok 10310 Thailand.

Currently, BDMS manages 49 hospitals in Thailand and Cambodia and operates one-stop healthcare services certified by international quality standards. The services are inclusive of preventive healthcare, treatment and rehabilitation programs for both Thai and foreign customers.

BDMS has established the BDMS Centers of Excellence of the subsidiary hospitals to enhance the efficiency of the medical services in all aspects. The Hospital integrated the patient care management from world-class leading medical institutions into the current model while setting the guidelines following BDMS international standards. The Centers of Excellence is a collaborative network in the regions where the tertiary hospitals (Hub) receive severe cases which exceed the capability of the subsidiary hospitals (Spoke). This model can ensure the utmost and mutual benefits on the resources and medical personnel management.

Besides, BDMS operates other healthcare-related businesses such as medical laboratory, manufacturing of medicine and saline, pharmacy and medical supply store.

BDMS Network

BDMS Wellness Clinic

BDMS Wellness Clinic provides healthcare services emphasizing preventive care, rehabilitation and promoting a long, healthy and fulfilling life with the help of world-class medical specialists and advanced medical technology. The list of clinics are as follows:

Business Member and Association

BDMS becomes a member of business associations and organizations as a healthcare service provider and a company listed on The Stock Exchange of Thailand. Examples of the business associations are The Stock Exchange of Thailand, The Securities and Exchange Commission, The Thai Institute of Directors Association (IOD) and The Private Hospital Association and Medical Association of Thailand.

Awards