BDMS ITIC Survey 2019

Thank you for participating in this BDMS Survey. Your answers will help BDMS continue to provide the highest level of service to you and our patients. This survey is anonymous. No personal information will be captured.

After completing the survey, please contact BDMS staff so that we can give you a small gift.

1. In which industry is your business?

Insurance company
Assistance company
Air ambulance

2. Which features in a medical provider website are most important/useful to you?

Select all that apply.

Hospital fact sheet
Find a doctor
Request appointment / Send inquiry
Referral services
Patient services
Price list
Billing information

3. Which hospitals come to your mind when you think of getting healthcare services in APAC?

4. Which hospitals come to your mind when you think of getting healthcare services in Thailand?

5. Which brands in the BDMS network are you familiar with?

Select all that apply.

Bangkok Hospitals
Samitivej Hospitals
Phyathai Hospitals
Paolo Hospitals
BNH Hospital
Royal Hospitals (Phnom Penh and Siem Reap)
I am unfamiliar with BDMS hospitals

6. How likely are you to recommend or select BDMS network hospitals to your clients?

7. What are the THREE main reasons you would recommend or choose hospitals in BDMS network to your clients?

Select up to 3 reasons.

Medical expertise
Hospital services
Network hospitals (locations)
Price
Insurance coordination
Case management (utilization management)
Other

Reason you would recommend the BDMS network

8. What are the THREE main reasons you would NOT recommend or choose hospitals in BDMS network to your clients?

Select up to 3 reasons.

Medical expertise
Hospital services
Network hospitals (locations)
Price
Insurance coordination
Case management (utilization management)
Other

Reason you would NOT recommend the BDMS network